Reference

Privacy Policy for Indonesia Accounts

We keep the privacy terms tied to your account from the first login, so you can see what we collect and why before you open an account.

Account AccessCookiesDevice ChecksLocal Law
abadislot Privacy Policy for Indonesia Accounts
REQUEST CHANNELS

Where to Send Privacy Requests

For privacy requests, we answer through email, in-app chat, and the form inside your account.

Email Request Send the request from the email on file so we can confirm it belongs…
In-App Form Open the form after login, attach the phone number tied to your account, and…
WhatsApp Desk Use WhatsApp if you need a quick read on retention or cookie settings; we…
SAFE ACCOUNT STEPS

How We Handle Your Data

We keep the privacy flow practical: login alerts, session cookies, and device checks help us spot odd sign-ins without collecting extra data.

Data Use

We collect the details you type at sign-up, the contact route you use for support, and the device signal that helps us tell a normal session from a risky one.

Cookies

Cookie data keeps your session stable when you switch from mobile browser to desktop, so you do not need to reset every page. You can clear cookies in Chrome, Safari, or your device settings.

Account Checks

Before we change sensitive data, we compare the request with the email, phone number, and recent login pattern on file. That step helps us avoid the wrong account being updated.

Retention

We keep chat logs, support tickets, and transaction references only as long as they are needed for verification, dispute handling, or legal retention. After that, the records are removed or anonymised.

Data Changes

If you want a correction, send the exact field that needs updating and the new value. We will confirm it against the account record before we rewrite it for your profile.

Contact Path

For a privacy question, use the email, in-app form, or WhatsApp desk listed on this page. We answer in English for Indonesian accounts and keep the thread tied to your request number.

Common Privacy Questions for Your Account

These questions cover the points people ask before opening an account or sending a privacy request. We keep the answers plain so you can see what we store, how long we keep it, and which checks we use when you ask for a copy, correction, or deletion. If your case touches DANA, OVO, GoPay or QRIS records, include the transaction reference so we can match it faster.

We keep the details you enter, such as name, email, phone number, and the device signal needed to secure the session. We also store support messages and payment references only when they are needed to handle your request.

Those references help us match a payment to the right account, fix a mismatch, and answer disputes fast. We do not keep extra payment details once the record has served that purpose, unless a legal hold applies.

Yes. Send the request from the email or phone number on the account, and we will confirm your identity first. Once verified, we can share the relevant record set in a format that is easy to read.

Tell us which field is wrong and what it should be, then submit it through the in-app form or email. We check the change against the account history before we update anything.

We keep chats, login logs, and support tickets only for the period needed to run the service, answer a request, or meet local retention rules. After that, we remove or anonymise the file.

Yes. Access depends on local law and is available only where local law permits. If the rule changes, we update the way we collect, use, or delete data for accounts in that region.